Creating the Best Workplace by Building the Ideal Company Culture【網上授課】(26/1 & 2/2/2021)

詳細內容

A. 文化的四個屬性

1. 共有: 文化是群體現象，無法在一個人身上單獨存在，也不會是個人特質的平均值。
2. 普遍: 文化滲透組織的多個層級，觸及層面極為廣泛；有時甚至與組織融為一體。
3. 持續: 文化可以長期引導群體成員的思想和行動。
4. 內隱: 文化有一個經常被忽略的重要面向，那就是，儘管它的本質屬於潛意識，人卻天生就能出於本能地看出並回應文化。

B. 八種不同的文化風格

1. 關懷型注重關係和互信。
2. 使命型的典型特質，是理想主義和利他主義。
3. 學習型的特質，是探索、拓展和創意。
4. 樂趣型的表徵，是趣味和興高采烈。
5. 成果型是成就和勝利掛帥。
6. 權威型強調實力、決斷和膽識。
7. 安全型的特質，是規畫、謹慎和籌備。
8. 秩序型注重尊敬、結構和共同的規範。

C. 建立新企業文化的六原則

1. 以小學六年級的簡單語言來定義價值觀。
2. 不要把價值觀作成匾額掛在牆上。
3. 教導員工價值觀的含義。
4. 招募天生傾向於實踐你的價值觀的人員。
5. 使價值觀成為績效考評的主要工具。
6. 你的價值觀必須是沒有商量餘地的。

A. 4 Attribute of Company Culture

1. Shared: Resides in shared behaviors, values, and assumptions…
2. Pervasive: Permeates multiple levels and applies broadly…
3. Enduring: Direct the thoughts and actions of group members over the long term…
4. Implicit: Hardwired to recognize and respond to it instinctively…

B. 8 Distinct Company Culture Styles

1. “Caring” focuses on relationships and mutual trust.
2. “Purpose” is exemplified by idealism and altruism.
3. “Learning” is characterized by exploration, expansiveness, and creativity.
4. “Enjoyment” is expressed through fun and excitement.
5. “Result” is characterized by achievement and winning.
6. “Authority” is defined by strength, decisiveness, and boldness.
7. “Safety” is defined by planning, caution, and preparedness.
8. “Order” is focused on respect, structure, and shared norms.

C. 6 Principles to Build the “New” Company Culture

1. Define the values in simple, sixth-grade language.
2. Don’t post plaques on the wall declaring the values.
3. Teach people what the values mean.
4. Make values a primary filter for performance evaluations.
5. Your values must be non-negotiable.
6. Recruit people who naturally are inclined to live your values.

D. Link Between Company Culture and Business Outcomes

1. When aligned with strategy and leadership, a strong culture drives positive organizational outcomes.
2. Selecting or developing leaders for the future requires a forward-looking strategy and culture.
3. In a dynamic, uncertain environment, in which organizations must be more agile, learning gains importance.
4. Leading with culture may be among the few sources of sustainable competitive advantage left to companies today.